A professional Privacy Policy is essential for building trust, especially as you move toward a digital-first experience on rekhapen.com.
Here is a comprehensive draft tailored to your business, covering data collection, corporate inquiries, and security.
Effective Date: March 29, 2026
At Rekha Writing Instruments, we value the trust you place in us when you choose our fine writing instruments. This Privacy Policy explains how we collect, use, and protect your information when you visit rekhapen.com or interact with our services.
We collect information to provide a better experience to our customers and partners:
Personal Information: When you make a purchase or submit a corporate inquiry, we collect your name, email address, phone number, and shipping/billing address.
Corporate Data: For bulk orders, we may collect your company name, GST/tax identification numbers, and any logos provided for engraving.
Usage Data: We automatically collect data about your interaction with our website, such as your IP address, browser type, and pages visited, to improve our digital-first experience.
Your data is used solely for the following purposes:
Order Fulfillment: To process and deliver your premium pens and provide tracking updates.
Corporate Customization: To coordinate logo engraving and personalized branding for bulk orders.
Customer Support: To respond to your queries via our Mumbai-based service center or via email.
Marketing: With your consent, we may send you updates on new collections like the RekhaTARA Series or exclusive corporate gifting offers.
Third-Party Service Providers: We only share your information with trusted partners necessary to fulfill your order (e.g., payment gateways and courier services like BlueDart or Delhivery).
No Data Selling: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Protection: We implement industry-standard security measures to protect your sensitive data, especially during the payment and checkout process.
Our website uses "cookies" to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some website features.
You have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate data.
Request the deletion of your account or data (subject to legal or contractual obligations).
If you have any questions regarding this policy or how your data is handled, please reach out to us:
Rekha Writing Instruments 75/79, Old Hanuman Lane, 3rd Floor, Shop No. 33,
Kalbadevi Road, Mumbai - 400002
Email: rekhapen24@gmail.com
Phone: +91 93227 21282
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